The Practitioner-Manager Gap in Enterprise Systems: What a Sysadmin Joke Reveals About ERP and CRM Realities
There’s an old observation circulating in IT circles: when you type ‘power’ into Windows search, does PowerShell or PowerPoint appear first? It’s a knowing nod to the divide between those who operate enterprise systems and those who manage them. In ERP and CRM environments, this divide carries operational weight that extends well beyond software preferences. […]