From Walk-Up Desks to Workflow Automation: What IT’s Evolution Reveals About Operational Maturity
Walk through any enterprise today and you’ll find the modern equivalent of burning CDs for users. The tools have changed, but the pattern is remarkably consistent. Years ago, IT departments performed tasks that sound almost fictional now. Setting out-of-office messages because employees couldn’t access the mail server. Burning CDs at a physical help desk. Stocking […]