Field Service – HBA Solution

HBA Field Service

Transform your service operations, deliver exceptional service, and improve customer experiences.

Try for free

Take a guided tour

Optimize service operations

Transform your service operations with generative AI, the Internet of Things (IoT), and mixed reality.

Benefit from self-service scheduling

Gain visibility into appointments in real time via the customer portal, built on Microsoft Power Apps.

Automate communication

Keep your customers informed with automated service reminders and notifications via email and text messaging.

Provide post-engagement surveys

Gain customer insights by sending automated, personalized surveys after completing field service calls.

Benefit from self-service scheduling

Gain visibility into appointments in real time via the customer portal, built on Microsoft Power Apps.

Automate communication

Keep your customers informed with automated service reminders and notifications via email and text messaging.

Provide post-engagement surveys

Gain customer insights by sending automated, personalized surveys after completing field service calls.

Boost technicians’ efficiency

Ask Copilot in Field Service to search lengthy product manuals and find relevant answers to resolve issues faster.

Remain in the flow of work

Share links to work orders that automatically expand to show key details in Microsoft Teams.

Quickly resolve issues remotely

Initiate Dynamics 365 Guides step-by-step instructions, or solve problems in real time with Dynamics 365 Remote Assist.

Boost technicians’ efficiency

Ask Copilot in Field Service to search lengthy product manuals and find relevant answers to resolve issues faster.

Remain in the flow of work

Share links to work orders that automatically expand to show key details in Microsoft Teams.

Quickly resolve issues remotely

Initiate Dynamics 365 Guides step-by-step instructions, or solve problems in real time with Dynamics 365 Remote Assist.

Enhance productivity with Copilot

Interact with Copilot to find pertinent information about work orders using natural language.

Streamline work order management

Generate a response to customers with Copilot for Field Service in Outlook, summarizing key details and next steps.

Build a comprehensive view

Create seamless financial and inventory data flow between Field Service and Dynamics 365 Business Central.

nhance productivity with Copilot

Interact with Copilot to find pertinent information about work orders using natural language.

Streamline work order management

Generate a response to customers with Copilot for Field Service in Outlook, summarizing key details and next steps.

Build a comprehensive view

Create seamless financial and inventory data flow between Field Service and Dynamics 365 Business Central.

The Total Economic Impact Field Service

346%

Return on investment

$42.65M

Benefits present value

0<6

Months to payback

HBA Solutions Pricing

Field Service Pro

Field Service Pro plan

Get complete field service management, including step-by-step guides and remote expert assistance.

$ 95.00 user/Monthly

Field Service Contractor

Field Service Contractor plan

Seamlessly assign and manage external frontline technicians.

$ 50.00 user/Monthly

HBA Solutions Partners

Consulting services

Access a wide range of architecture planning, implementation, and support services.

View Details

Partner apps

Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.

View Details

FastTrack for Dynamics 365

Go live confidently with onboarding and training led by Microsoft experts and partners.

View Details

Customer stories

HBA Customer stories about our product and sales department

A sustainability data platform to empower financial decisions

05 April 2024

OVHcloud

Fortinet

CyberARK

Discover how global integrated risk assessment firm empowered financial decisions with a sustainability...

Reducing duplicity by 30% for a leading P&C insurance provider

05 April 2024

Crowdstrike

DELL Tech

Databriks

Discover how a leading Property and Casualty insurance provider enhanced compliance and efficiency thanks...

Aerial view and top view cargo plane flying above ship port in the export and import business and logistics international goods

Data modernization boosts scalability for this logistics provider

05 April 2024

Azure App

Databriks

Crowdstrike

Discover how data modernization services and AI helped a global logistics leader streamline shipments...

Office,With,Sledgehammer,In,Front,,Lawyers,And,Clients,Discussing,Court

Leveraging Microsoft Azure to deliver a 20% reduction in Spanish firm’s TCO

05 April 2024

Okta

DELL Tech

Nozomi

The client aspired to simplify processes, enhance agility through DevOps practices, deliver end-to-end...

HBA Solution Sale Next Step

Chat with expert

Available M-F 6 AM to 3 PM PT all days week to help you

Start your tour

Request a call

Have request for a sale product specialist contact you.

Send request

Call a specialist

Available M-F 6 AM to 3 PM PT all days week to help you

+1 (514) 802 6357

HBA Field Service

Transform your service operations, deliver exceptional service, and improve customer experiences.

Try for free

Take a guided tour

Optimize service operations

Transform your service operations with generative AI, the Internet of Things (IoT), and mixed reality.

Benefit from self-service scheduling

Gain visibility into appointments in real time via the customer portal, built on Microsoft Power Apps.

Automate communication

Keep your customers informed with automated service reminders and notifications via email and text messaging.

Provide post-engagement surveys

Gain customer insights by sending automated, personalized surveys after completing field service calls.

Benefit from self-service scheduling

Gain visibility into appointments in real time via the customer portal, built on Microsoft Power Apps.

Automate communication

Keep your customers informed with automated service reminders and notifications via email and text messaging.

Provide post-engagement surveys

Gain customer insights by sending automated, personalized surveys after completing field service calls.

Boost technicians’ efficiency

Ask Copilot in Field Service to search lengthy product manuals and find relevant answers to resolve issues faster.

Remain in the flow of work

Share links to work orders that automatically expand to show key details in Microsoft Teams.

Quickly resolve issues remotely

Initiate Dynamics 365 Guides step-by-step instructions, or solve problems in real time with Dynamics 365 Remote Assist.

Boost technicians’ efficiency

Ask Copilot in Field Service to search lengthy product manuals and find relevant answers to resolve issues faster.

Remain in the flow of work

Share links to work orders that automatically expand to show key details in Microsoft Teams.

Quickly resolve issues remotely

Initiate Dynamics 365 Guides step-by-step instructions, or solve problems in real time with Dynamics 365 Remote Assist.

Enhance productivity with Copilot

Interact with Copilot to find pertinent information about work orders using natural language.

Streamline work order management

Generate a response to customers with Copilot for Field Service in Outlook, summarizing key details and next steps.

Build a comprehensive view

Create seamless financial and inventory data flow between Field Service and Dynamics 365 Business Central.

nhance productivity with Copilot

Interact with Copilot to find pertinent information about work orders using natural language.

Streamline work order management

Generate a response to customers with Copilot for Field Service in Outlook, summarizing key details and next steps.

Build a comprehensive view

Create seamless financial and inventory data flow between Field Service and Dynamics 365 Business Central.

The Total Economic Impact Field Service

346%

Return on investment

$42.65M

Benefits present value

0<6

Months to payback

HBA Solutions Pricing

Field Service Pro

Field Service Pro plan

Get complete field service management, including step-by-step guides and remote expert assistance.

$ 95.00 user/Monthly

Field Service Contractor

Field Service Contractor plan

Seamlessly assign and manage external frontline technicians.

$ 50.00 user/Monthly

HBA Solutions Partners

Consulting services

Access a wide range of architecture planning, implementation, and support services.

View Details

Partner apps

Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.

View Details

FastTrack for Dynamics 365

Go live confidently with onboarding and training led by Microsoft experts and partners.

View Details

Customer stories

HBA Customer stories about our product and sales department

A sustainability data platform to empower financial decisions

05 April 2024

OVHcloud

Fortinet

CyberARK

Discover how global integrated risk assessment firm empowered financial decisions with a sustainability...

Reducing duplicity by 30% for a leading P&C insurance provider

05 April 2024

Crowdstrike

DELL Tech

Databriks

Discover how a leading Property and Casualty insurance provider enhanced compliance and efficiency thanks...

Data modernization boosts scalability for this logistics provider

05 April 2024

Azure App

Databriks

Crowdstrike

Discover how data modernization services and AI helped a global logistics leader streamline shipments...

Leveraging Microsoft Azure to deliver a 20% reduction in Spanish firm’s TCO

05 April 2024

Okta

DELL Tech

Nozomi

The client aspired to simplify processes, enhance agility through DevOps practices, deliver end-to-end...

HBA Solution Sale Next Step

Chat with expert

Available M-F 6 AM to 3 PM PT all days week to help you

Start your tour

Request a call

Have request for a sale product specialist contact you.

Send request

Call a specialist

Available M-F 6 AM to 3 PM PT all days week to help you

+1 (514) 802 6357