Companies go to managed security services providers to relieve them of information security-related stressors including targeted malware, theft of client data, lack of skills, and resource limitations.
One way to think of managed security services (MSS) is as a methodical way to manage an organization’s security requirements. These services can be provided internally or by contracting with a service provider that manages the network and information system security of other businesses. Some of the functions of a managed security service are monitoring and managing intrusion detection systems and firewalls around the clock, managing patch management and upgrades, conducting security audits and assessments, and responding to emergencies. Products from various vendors can be used to help organize and guide the procedures involved, relieving administrators of some of the sometimes difficult tasks.
With its 23-criteria evaluation of managed security service providers (MSSPs), industry research firm Forrester Research identified the 14 most important vendors in the global market in 2018. Accenture, IBM, Dell SecureWorks, Trustwave, AT&T, Verizon, Deloitte, Wipro, and other companies were found to be the leaders in the MSSP market. Several smaller providers that serve high-net-worth consumers, small businesses, and houses are among the newcomers to the market.