This is specialized support for evaluating business risks, identifying critical security requirements, and creating security procedures and policies. Comprehensive security architecture evaluations and design (including technological, business, and technical risks as well as procedures) may be a part of it. After an intrusion has occurred, consulting may also include on-site mitigation help, including emergency incident response and forensic analysis, as well as security product integration.
Installing, updating, and maintaining the firewall, mail, virtual private network (VPN), and/or intrusion detection hardware and software are all included in this service. Frequently, configuration changes are carried out on the customer’s behalf. Monitoring, upholding the traffic routing rules on the firewall, and providing the customer with frequent traffic and management data are all included in management. Providing intrusion notifications to customers, staying current on new intrusion defenses, and routinely reporting on intrusion attempts and activity are all part of intrusion detection management, whether it’s at the network or individual host level. Email filtering and other data traffic filtering are two examples of companies that might offer content screening services.
Product resale, while not a managed service in and of itself, is a significant source of income for many MSS providers. Hardware and software with added value are offered in this category to help with a range of security-related duties. One such service that could be offered is client data archiving.
This involves keeping an eye on significant system events happening all over the network daily and interpreting them, such as anomalies, hostile hacks, denial of service attacks, and trend analysis. The procedure of responding to an incident starts with this phase.
This includes attempts to breach a technical or logical perimeter through hacking or one-time or recurring software scanning. In general, it does not evaluate network security holistically, nor does it fairly represent personnel-related risks stemming from unhappy workers, social engineering, and other factors. The client receives reports regularly.
Manage system modifications by keeping an eye on the event log to spot any alterations that go outside official security guidelines. For instance, compliance monitoring would make it clear if an impostor allowed themselves excessive administrative access to a system.